Information We Collect:
- Personal identification information (name, email address, phone number, etc.).
- Health and medical records in compliance with applicable laws.
- Technical data such as IP addresses and browser types for website usage.
How We Use Your Information:
- To provide and manage medical services and treatments.
- To improve our website and services based on your feedback.
- For administrative purposes such as billing and appointments.
- To comply with legal obligations.
Data Protection: We use secure systems and processes to store and protect your data. Access is restricted to authorized personnel only.
Third-Party Sharing: We do not share your personal information with third parties except as required by law or with your explicit consent.
Your Rights:
- Right to access your personal information.
- Right to request correction of inaccurate information.
- Right to request deletion of your data, subject to legal obligations.
Terms and Conditions
By using the Galwas Care Hospital website, you agree to the following terms and conditions:
Use of Website:
- You may use this website for informational purposes and to book appointments or access telemedicine services.
- You agree not to misuse the website or engage in any harmful or illegal activity.
Medical Advice:
- The information provided on this website is for general knowledge and should not replace professional medical advice. Consult our doctors for specific diagnoses and treatment.
Limitation of Liability:
- Galwas Care Hospital is not liable for any indirect, incidental, or consequential damages resulting from the use of this website or the services provided.
Changes to Terms:
- We reserve the right to update these Terms and Conditions at any time. Users will be notified of significant changes.
Cookie Policy
Galwas Care Hospital uses cookies to enhance user experience on our website. This Cookie Policy explains how and why we use them.
What Are Cookies? Cookies are small text files placed on your device by our website to collect and store information such as your preferences and login details.
Types of Cookies We Use:
- Essential Cookies: Necessary for the website to function properly.
- Performance Cookies: Collect information on how you use our website to improve performance.
- Advertising Cookies: Used to deliver relevant advertisements to you.
Managing Cookies: You can control and manage cookies through your browser settings. Disabling cookies may affect your ability to use certain features of the website.
Refund or Cancellation Policy
Appointment Cancellation:
- Patients can cancel their appointments up to 24 hours before the scheduled time.
- Cancellations within 24 hours or missed appointments will incur a fee.
Refunds:
- Refunds for prepaid services or treatments will be issued only if the cancellation is made at least 48 hours in advance.
- Refunds will be processed within 7-10 working days and credited to the original payment method.
Non-Refundable Services:
- Telemedicine consultations and diagnostic tests are non-refundable once completed.
Telemedicine Consent
By participating in telemedicine services at Galwas Care Hospital, you agree to the following:
Scope of Telemedicine:
- Telemedicine consultations involve the use of electronic communication to share medical information and images with a doctor for diagnosis, treatment, or follow-up.
- Telemedicine is used as an alternative to in-person consultations when appropriate, but it has limitations, and physical examinations may still be required.
Patient Responsibility:
- You are responsible for providing accurate and complete information during the telemedicine consultation.
- You agree to follow the doctor’s recommendations and understand that telemedicine may not always be a substitute for in-person care.
Data Privacy: Your personal and medical data shared during telemedicine consultations will be securely protected in compliance with our Privacy Policy.
Consent: By proceeding with the telemedicine consultation, you provide consent to this form of healthcare delivery.
Disclaimer
The content on the Galwas Care Hospital website, including articles, videos, and images, is for informational purposes only. It should not be considered a substitute for professional medical advice, diagnosis, or treatment.
Medical Advice Disclaimer:
- The medical information provided on this site is of a general nature and may not apply to your individual health condition.
- Always seek the advice of a qualified healthcare provider before making any medical decisions.
No Guarantees:
- While we strive for accuracy, we do not guarantee the completeness, reliability, or timeliness of the information presented on our website.
External Links Disclaimer:
- This website may contain links to external websites for convenience. We do not endorse or assume responsibility for the content or privacy practices of those sites.